Your donations are the heart of our mission at Hope Family Thrift Store. By contributing gently used items, you help us transform generosity into hope for disaster survivors, neighbors, and families in need across North Austin. Every item you donate becomes part of something bigger—a lifeline for those facing life’s challenges and a chance for others to find affordable treasures.
What We Accept
We gratefully accept a wide variety of items to support our store and mission, including:
- Furniture: Chairs, tables, dressers, sofas, and other small-to-medium pieces.
- Large Appliances: Washers and dryers.
- Clothing and Shoes: All sizes and styles, including children’s clothing and seasonal items.
- Housewares and Home Décor: Dishes, kitchen tools, lamps, artwork, and decorative pieces.
- Books and Toys: Novels, children’s books, puzzles, games, and more.
- Small Electric Appliances: Toasters, coffee makers, microwaves, and similar items.
- Linens and Bedding: Sheets, blankets, towels, and curtains.
- Jewelry and Accessories: Necklaces, bracelets, handbags, scarves, and hats.
Your gently used items help fund community programs, provide affordable shopping options, and create new opportunities for those in need.
What We Cannot Accept
To ensure safety and maximize the value of your donations, there are some items we are unable to accept:
- Large Appliances: Refrigerators and stoves.
- Home Remodeling and Construction Materials: Lumber, sheetrock, tiles, or tools.
- Office Printers and Large Office Furniture: Including oversized desks, cubicles, and filing cabinets.
- Large Entertainment Centers and Armoires: Bulky items that are difficult to transport or resell.
- Mattresses: Especially those that are worn, torn, or stained.
- Children’s Items with Restrictions: We can only accept car seats if they are brand new and still in their original packaging, and baby cribs must be less than five years old.
If you’re unsure whether we can accept a specific item, feel free to contact us—we’re happy to help!
How to Donate
Making a donation is easy!
Drop-Off Location:
13801 Burnet Road, Suite 200, Austin, TX
Look for the door marked “Donations” on the left side of the building.
Donation Hours:
Monday–Saturday: 10:00 AM–5:30 PM
What to Expect:
- Our friendly team will be ready to help unload your items and answer any questions.
- Donations are tax-deductible! We can provide a receipt upon request.
The Impact of Your Donations
Your donations do more than fill our shelves—they fill hearts with hope. By giving gently used items, you:
- Support Disaster Relief: Help families rebuild with essentials like furniture and housewares.
- Provide Affordable Shopping Options: Ease the financial burden for families in North Austin.
- Fund Community Outreach: Every dollar raised helps us expand our programs and extend our mission to those who need it most.
Together, we can continue to bring hope, care, and acceptance to our community.