Get in Touch With Us

Get in Touch With Us

Write a message
Contact us today and our friendly team will be more than happy to assist you. Whether you have inquiries about our products, volunteer opportunities, or our mission to help people, we're here to provide the information you need.
Have any Question?

Have any Question?

Frequently asked questions

Monday – Saturday from 10 am – 7pm

Monday – Saturday from 10 am – 5:30 pm at 13801 Burnet Road, Suite 200 at the door on the left under the DONATIONS sign on the building.

Most household items like  furniture, clothing, shoes, housewares, home décor, art, frames ,jewelry, toys, books, small electric appliances, and linens.

Large appliances, home remodeling and construction items, office printers, large office furniture, large entertainment centers and armoires, and mattresses that are worn, torn or stained. We also cannot accept children’s car seats unless they are brand new and still in the box, or baby cribs that are more than five years old.

Yes! Go to and request a furniture pick up.  For any further questions, email

Disaster survivors can shop at the store for free, so if they specifically need the items that you donate, then those items will go straight to that survivor.   If not, the item remains on the sales floor for purchase , and  proceeds support the Austin Disaster Relief Network.   So, directly or indirectly, every donation contributes to the recovery of disaster survivors in our area.

Though our main focus is disaster recovery, we do partner with other charities to help  as we are able.   To name a few, we work with organizations serving the homeless community, student assistance agencies, and pregnancy resource centers.

Donate your gently used items AND come to shop regularly! Bring along family and friends to enjoy our great daily deals and weekly colored half off tags.  You can also follow our social media accounts and share with your friends, or sign up to be a staff volunteer and become a part of the HFTS Family!


Supporting disaster relief efforts with free essentials for survivors and offering affordable, quality merchandise to our community.


13801 Burnet Rd #200
Austin, TX 78727
Open Mon. thru Sat. | 10AM - 7PM
(512) 467-4940


RITA DAVIS, Executive Director,